Remote Assistance in AR
Solve Machine Issues Without Delays or Travel
If your technicians are stuck on-site without expert help, iotAR bridges the gap instantly. Our AR-powered remote assistance lets senior engineers guide field staff in real time—with live annotations, voice, and visual instructions layered over the machine itself.
iotAR eliminates wait times, reduces errors, and keeps your operations moving.
- Cut downtime by resolving faults faster
- Guide any technician like you’re standing right beside them
- Avoid costly travel and escalations
- Improve first-time fix rates and safety
Real-Time AR Guidance
Remote experts can draw, point, and guide directly in the technician’s AR view—no extra hardware needed.
No Travel, No Delay
Get expert support to any plant, anywhere—without the time and cost of on-site visits.
Faster Troubleshooting
Technicians don’t need to describe the problem—they can show it, and fix it immediately.
Empower Your Frontline
Even junior technicians can resolve complex issues confidently, with expert backup in their pocket.
Your experts don’t need to be everywhere. Just in AR.
Tired of waiting for someone senior to arrive every time a machine goes down? With iotAR’s Remote Assistance, your top technicians can support any team, in any location—live, through Augmented Reality.
Whether it’s a routine check or an emergency fault, field technicians can share a real-time AR view, while remote experts guide them using on-screen annotations, voice instructions, and visual cues.
It’s like teleporting your best engineer to every site—without the travel.
Smart Support Tools That Keep Your Floor Moving
When field teams hit a snag, delays cost money. iotAR’s Remote Assistance lets your best experts guide technicians live through AR—no travel, no lag. It’s support without borders.
Here’s what you get with Remote Assistance:
Shared AR Machine View
Remote experts instantly access the same live AR interface that the technician is seeing—complete with real-time sensor data.
On-Demand Support, Anywhere
Serve multiple plants remotely. One expert can solve issues across locations in minutes.
Reduced Downtime & Travel Costs
Faster resolutions mean less downtime. And no need to fly in engineers or delay fixes.
What clients say about our Remote Assistance in AR
